Frequently Asked Questions
Everything you need to know about your VeyesBeauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are VeyesBeauty products cruelty-free?
Yes, we are committed to ethical beauty. All VeyesBeauty products are 100% cruelty-free and are never tested on animals.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
What should I do if I receive a damaged item?
We apologize for the inconvenience. Please contact our support team within 48 hours of delivery with a photo of the damaged product to receive a free replacement.